Returns & Exchanges

Atelier Haircare products are final sale.

Exceptions (Damaged or Incorrect Items)

If your order arrives damaged or incorrect, we’ll make it right. Please note:

  • Notify us within 7 days of delivery.
  • Items must remain sealed, unused, and in original packaging.
  • Email atelierhair.boutique@gmail.com with your order number and clear photos.

Upon approval, a replacement will be issued. Refunds and store credits are not offered.

Non-Returnable Items

  • Opened or used products
  • Items marked as final sale
  • Gift cards

Shipping

  • Return shipping (if applicable) is the customer’s responsibility unless the error is ours.
  • Original shipping fees are non-refundable.

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